01
For website visitors
Ask questions in their own words about services, terms and working together without searching through menus or documents. The assistant should acknowledge when an answer lacks support.
ROCSI AI Assistant / service businesses
Seeking service businesses interested in a pilot
Clearer answers for clients. More focus for your team.
An AI assistant embedded on your website could explain services, terms and collaboration steps in a conversation, including outside business hours, using information approved by your company.
The demo uses ROCSI information, not a fictional company's services or data from an already-integrated client.
The working public demo is on the ROCSI website. Adapting the assistant for a service business would require a separate setup and verification with the partner.
ROCSI / AI
A visitor asks
Which of your services would suit a business that is just getting started?
Expected assistant behavior
It compares only services and conditions described in approved information. It may guide the visitor to relevant pages. If there is not enough detail, it says so and suggests contacting the team. It does not invent rates, offers or eligibility criteria.
A fictional example of responsible behavior, not an actual service recommendation.
01 / Benefits
A useful conversation before the first inquiry.
Service descriptions, steps and requirements are often spread across different pages. Visitors want clarity, while teams need to preserve their attention for conversations that need a person.
02
For the business team
Potential to handle some repetitive informational questions and reveal topics that are unclear on the website. Any time savings must be measured, not promised.
03
For business leaders
Set the scope of approved information, assess answer quality and evaluate usefulness, visitor experience and actual costs before making a commercial decision.
02 / Trust and control
A responsible answer sometimes means 'I don't have enough information'.
The assistant should not answer everything. It is designed to rely on approved content, acknowledge gaps and avoid inventing services, prices, terms or commercial promises. Reducing unsupported answers remains a continuously evaluated goal, not an absolute guarantee.
- The business selects sources and approves the information that can support answers.
- Out-of-scope or insufficiently supported questions receive an acknowledgement of the limit, not speculation.
- An internal document approved for processing does not automatically become public. Its use would require separately validated access and disclosure rules.
- Each customer's information must be isolated; private-source support and access controls remain in development for future deployments.
03 / How it works
From approved information to grounded answers.
For a pilot, we start with verified pages, service descriptions, terms and procedures. We do not assume access to internal systems or real-time data.
- 01 / 04
Approved information
The company chooses relevant pages and documents, reviews their accuracy and defines what may be shared.
- 02 / 04
Assistant configuration
We establish the answer scope, boundaries, embedding approach and testing rules.
- 03 / 04
Visitor questions
People ask natural questions about published services and next steps, including outside business hours.
- 04 / 04
Grounded answer or clear limit
The assistant draws on available information or explains that it cannot confirm an answer.
04 / Capabilities and boundaries
Useful information now. Business actions only with validated integrations.
What the ROCSI beta demonstrates
- Romanian and English answers from ROCSI's approved public information.
- An embedded website chat available for conversational questions, even outside office hours.
- Acknowledgement of out-of-scope or insufficiently supported questions, with continued evaluation.
Not active without separate development
- Live availability, inventory or personalized prices.
- Automatic generation and submission of binding quotes.
- Appointments, reservations and calendar changes.
- CRM access, contract status, orders or personal accounts.
- Actions on behalf of the company or automatic disclosure of internal documents.
05 / Pilot journey
Test with real questions and agreed success criteria.
We want a verifiable first outcome, not an untested integration promise. Scope, responsibilities and terms are agreed with the partner business.
- 01 / 05
Initial conversation
Understand recurring questions, audiences and the pilot's objectives.
- 02 / 05
Information approval
The company approves sources and what may be shared with visitors.
- 03 / 05
Setup and integration
Configure the website experience and its operational boundaries.
- 04 / 05
Answer evaluation
Test real scenarios, unsupported questions and mobile usability.
- 05 / 05
Review and decision
Assess quality, usefulness, feedback and costs before expanding.
06 / Frequently asked questions
What would a business pilot involve?
- Can it be integrated into our website?
- That is the pilot's goal: an integration adapted to the partner's website. The current demo runs on ROCSI. Compatibility, embedding and operations would be verified before launch.
- Which information would it use?
- Information selected and approved for use: services, descriptions, terms and next steps. Private sources and role-based access need separate design and validation; permission to use data is not permission to publish it.
- What happens when we change our services or terms?
- The underlying content must be reviewed and refreshed when the website changes. We would agree on an update process during the pilot; automatic synchronization is not promised at this stage.
- What about conversations and confidential information?
- Before activating a client, we define data minimization, permitted content and access rules. We do not request sensitive data in the public demo or claim that private-source integration is commercially available today.
- Can it quote prices, take bookings or check a contract?
- Not through chat embedding alone. Personalized quotes, bookings, CRM and contract or order information would require additional connections, permissions and testing.
- How much does it cost and how long does it take?
- There is no standard price or timeline yet. We agree on pilot scope, effort and terms, then evaluate real usage and costs.
Invitation / service businesses
Could your website answer clients' questions more clearly?
We are looking for service businesses willing to test a bounded information assistant with their own approved content. We begin by discussing frequent questions, visitor needs and what is worth measuring.
You can mention “ROCSI AI Assistant service business pilot” and your company website in your message.
Exploratory invitation, not a binding commercial offer, an active business deployment or a performance guarantee.